The rate includes:
- Continental breakfast
- Unlimited WiFi internet access
**** SPECIAL COVID-19 CANCELLATION POLICY ****
The safety and wellbeing of our guests, customers and colleagues is a top priority for AI SUMA.
AI SUMA is monitoring the coronavirus (COVID-19) situation closely, keeping those who are affected in our hearts, and listening carefully to the questions and concerns we receive from guests such as you. When making reservations, guests are always encouraged to review the rate rules, which show the current cancellation and deposit policies for all properties and rates, to ensure they understand the cancellation and/or deposit rules for each reservation.
The amount paid at the time of the reservation is not refundable and not subjected to any modification for exception of new Covid-19 local regulations and the ones of the departure country of the guests.
For new not-refundable reservations made from 1st October, 2020, for any future arrival date, in case of local pandemic emergency or certified Covid-19 sickness of the guests we allow:
– Free cancellations up to 14 days prior before arrival date. Beyond this limit, we will apply the usual non-refundable rate policy.
○ This includes reservations on advanced purchase rates described as noncancelable
○ If a deposit has been paid, the amount will be refunded in the form of vouchers or credit of the validity of 12 months from the issuing date.
**** CANCELLATION POLICY ****
The total price of the reservation will be charged on the day of the booking and is not-refundable. For cancellation, reduction or no-show, the entire stay charged is not refundable.
The city tax is not included in the rate and the price is Euros 4,00 per person, per night
Full advanced payment made with credit card
We inform all the guests that a security deposit of Euros 100,00 we’ll be required by credit card upon check-in. It will be refunded upon departure after verifying the integrity of the room and its equipment.